Privacy Policy

Last updated: 14 April 2026

1. Introduction

StreamVault ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using StreamVault, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

Account Information

When you create an account, we collect your name and email address via our authentication provider (Manus OAuth). We do not store passwords directly.

Payment Information

Payments are processed by Stripe. We do not store your card details. We only retain a Stripe Customer ID and subscription status to manage your plan.

Playlist Data

Your M3U playlist URLs and Xtream Codes credentials are stored locally in your browser only. We do not transmit or store your playlist data on our servers.

Usage Data

We may collect anonymised analytics data such as page views and feature usage to help us improve the Service. This data does not identify you personally.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the StreamVault service
Manage your account and subscription
Process payments and send billing-related communications
Respond to your support requests
Improve and develop new features for the Service
Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating the Service, including:

Stripe — for payment processing
Manus — for authentication and hosting infrastructure

These providers are bound by their own privacy policies and are only permitted to use your data to provide services to us.

5. Cookies

StreamVault uses session cookies to keep you logged in. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the Service.

6. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

7. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights regarding your personal data:

Right of access — request a copy of the data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your personal data
Right to restrict processing — request that we limit how we use your data
Right to data portability — request your data in a portable format
Right to object — object to our processing of your data

To exercise any of these rights, please contact us at [email protected].

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

StreamVault is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].